Case Study - Healthcare

One Stop Doctors

Door Tablet offers One Stop Doctors a privacy-focused solution to optimising consulting room usage

Sector

Healthcare

Location

North London, UK

Hardware

Door Tablet AIO and ceiling motion sensors

Environment

Microsoft 365

A hospital corridor beside an examination room with frosted glass walls, the blurred silhouettes of people inside just visible through the glass

A Door Tablet room display with red status lighting, showing Consulting Room 4 in use with the message Please Do Not Disturb and Motion detected

The Problem

The Clinical Problem: Ensuring Privacy

Imagine you run a state-of-the-art private diagnostics and treatment clinic. Your consulting rooms are specially designed to provide maximum privacy, which means they are sound-proofed and have no windows or door portholes. How can others know if a consulting room is busy or empty?

Room privacy is vital in a healthcare setting. The last thing any clinician or patient wants is to have someone thoughtlessly enter a room in the middle of a consultation or examination.

Clearly, staff need to know if a particular room is being used - but if they can neither hear sounds coming from behind the closed door, nor see any figures in the room, it is not easy to tell. They also need to be very careful about simply knocking on the door or entering the room to find out.

Standard digital signage outside the room may help, but traditional systems only display whether a room should be free based on its schedule, not whether it actually is.

The One Stop Doctors clinic building, a two-storey brick building with the onestop doctors sign above a glazed entrance

The Challenge

How can the Door Tablet scheduling system accurately tell us if a room is occupied or empty?

Diagram of a Door Tablet motion sensor in a consulting room ceiling, connected over PoE to the Door Tablet display outside the door, which shows the room as active - do not enter

The Treatment

Motion Sensors That Know When a Room Is in Use

The solution came from integrating Door Tablet motion sensors with meeting room booking. Discreet sensors installed in the consulting room ceilings signal the Door Tablet system whether a room is being used, based on detecting movement within it.

That information is shown on the Door Tablet screens outside each room, along with an appropriate privacy message such as “In Use - Do Not Disturb” or “In Use - Please Knock”. Because the messages are based on a continuous reading of what is actually happening in the room, they update in real time.

Adding this functionality to Door Tablet’s workspace management and meeting room booking capabilities was just what the doctor ordered for One Stop Doctors. Together, we achieved a world first in addressing the challenge of consultation room privacy.

The installation was easy and straightforward, and the effects both immediate and transformational.
IT Director, One Stop Doctors

Immediate and Transformational

75%

Increase in room occupancy in the first few months
18

Consulting rooms with live occupancy status
Live

Room status driven by movement in the room, not the schedule

Easy to Install, Easy to Adopt

Door Tablet fitted into the clinic’s day-to-day running without disruption, with little training needed for staff to start using it.

Door Tablet’s solution fitted in instantly: easy in terms of staff training, and a professional-looking solution in all of the 18 consulting rooms involved.
IT Director, One Stop Doctors

Better Use of Every Room

Beyond solving the privacy issue, Door Tablet helped One Stop Doctors manage all of its rooms and workspaces more efficiently, with less time spent by administrators on managing room bookings.

In these first few months since installation, we have seen room occupancy rates increase by 75% while administration distraction in managing our room bookings has eased up considerably. We are so happy with this solution that we even put a story about it in our internal newsletter!
IT Director, One Stop Doctors

Looking Ahead

Designing the Care Settings of the Future

Door Tablet CTO Avi Tchiprout was pleased that the clinic chose a privacy solution that is both effective and a natural fit with One Stop Doctors’ elegantly crafted service. He also sees it as pointing a valuable way forward for healthcare more generally.

Healthcare as a service industry is becoming more responsive to the needs of all its stakeholders: patients, customers, visitors and indeed its employees. Comfort and discretion are vital ingredients of world-class health service delivery, and we are happy to have found in One Stop Doctors a clinical service provider with such a commitment to innovation and to finding new and better ways of designing the care settings of the future.
Avi Tchiprout, CTO, Door Tablet

For Healthcare Facilities

How Can We Help You?

If you run a healthcare facility, Door Tablet offers you the following benefits.

Enhanced Room Privacy
Improved Space Utilisation
Multi-Room Schedule Displays
Seamless Calendar Integration
Custom Messaging on Displays
Centralised Room Monitoring
Digital Wayfinding
Real-Time Room Availability
Flexible Room Booking

Explore Door Tablet room booking

Door Tablet

Room booking designed for healthcare environments

Talk to us about creating a flexible room-booking and workspace solution for clinics, hospitals and other healthcare environments.

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